Introduction:
Welcome to A+ Interlock. These terms of service (“Terms”) govern your use of our services (“Services”), including installation, calibration, and removal of ignition interlock devices, as well as other automotive services provided by us.

1. Acceptance of Terms:
By accessing and using our Services, you agree to be bound by these Terms. If you do not agree to these Terms, you should not use our Services.

2. Service Description:
A+ Interlock provides professional installation, servicing, and removal of ignition interlock devices. Additional automotive services may also be offered.

3. User Responsibilities:

• Comply with all applicable laws and regulations.
• Provide accurate and complete information when requested.
• Maintain the confidentiality of any account and password details.
• Prompt payment for services rendered.

4. Payment and Fees:
Details of our fees and payment terms for the Services are available on our website or provided upon request.

5. Cancellation and Refund Policy:
Cancellation Prior to Service Appointment:

• No Charge Cancellation Window: Customers can cancel their service appointment without any charge if the cancellation is made more than [24/48] hours before the scheduled service time.
• Late Cancellation Fee: If a cancellation is made less than [24/48] hours before the scheduled service time, a late cancellation fee of $[amount] will be charged. This fee compensates for the time and resources allocated for the appointment.
  
  Cancellation on Arrival or No-Show:
• On-Arrival Cancellation: If a customer decides to cancel the service upon our technician’s arrival or during the service, a cancellation fee equivalent to [a percentage, e.g., 50%] of the service cost will be charged. This is to cover the costs of the technician’s time and any parts or preparations made.
• No-Show: In cases where the customer does not show up for their appointment without prior cancellation, a no-show fee of $[amount] will be charged.

Rescheduling:
We understand that circumstances can change. Customers are encouraged to reschedule their appointment instead of canceling. Rescheduling requests made more than [24/48] hours before the appointment will not incur any additional charges. Rescheduling within [24/48] hours of the appointment may be subject to a rescheduling fee of $[amount].
Refunds:
As services are paid for upon completion, the need for refunds is typically minimal. However, in cases where a refund is requested due to dissatisfaction with the service or product, please contact us directly to discuss the matter.
Exceptions:
Exceptions to this policy may be made in cases of emergency or unforeseen circumstances, at the discretion of A+ Interlock management.

6. Privacy Policy:
Our Privacy Policy, available on our website, describes how we handle the information you provide to us when you use our Services.

7. Modification of Terms:
We reserve the right to modify these Terms at any time. Your continued use of the Services after any such changes constitutes your acceptance of the new Terms.

8. Service Modifications and Availability:
We reserve the right to modify or discontinue, temporarily or permanently, the Services (or any part thereof) with or without notice.

9. Warranties and Liability:

• The Services are provided “as is” without warranty of any kind.
• A+ Interlock shall not be liable for any direct, indirect, incidental, special, consequential, or exemplary damages resulting from the use of the Services.

10. Indemnification:
You agree to indemnify and hold A+ Interlock, its officers, employees, and agents harmless from any claims, damages, losses, liabilities, and expenses arising out of your use of the Services.

11. Governing Law:
These Terms shall be governed by the laws of the state in which A+ Interlock operates without regard to its conflict of law provisions.

12. Dispute Resolution:
Any disputes arising out of these Terms will be resolved through arbitration or in small claims court, subject to applicable law.

13. Contact Information:
For any questions about these Terms, please contact us at [provide contact information].

14. Entire Agreement:
These Terms constitute the entire agreement between you and A+ Interlock and govern your use of the Services, superseding any prior agreements between you and A+ Interlock.

Effective Date:
These Terms are effective as of [insert date].